Data Security

365casino Privacy Policy – Your Data, Our Responsibility

At 365casino, every piece of your information matters to us. This page explains in plain terms how we collect, store, and protect your data.

Last updated: January 2026
SSL encryption protected
Never Sold to Third Parties
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How we protect your data

A quick overview of 365casino's core data protection pillars

Encryption Technology

All your data is protected with 256-bit SSL encryption. Everything from deposits to personal details is transmitted through encrypted channels.

Secure data storage

Your information is stored on secure servers. We use firewalls and access controls to prevent unauthorized access.

KYC verification system

A KYC process is used to verify your identity. This is solely for your protection, and your information is never shared with third parties.

Cookie Policy

We only use essential cookies that improve your browsing experience. Advertising trackers and non-essential cookies are not used.

We Don't Sell Your Data

365casino never sells your personal information to third parties. Your data is used solely to improve our services and to meet legal requirements.

Regular Security Audits

Regular third-party security audits are conducted to ensure the integrity of our systems. Any vulnerabilities identified are resolved promptly.

1Introduction & Scope

Welcome to 365casino's Privacy Policy. This document clearly explains what information is collected from you when you use our website 365casino.im, how it is used, and how it is kept secure.

By using our platform, you agree to this privacy policy. Please read it carefully before registering.

365casino always places your privacy above all else. We believe transparency is the foundation of trust.

This Privacy Policy applies equally to all users — registered members or visitors alike. The same policy also applies to users of our mobile app.

2What Information We Collect

365casino collects two types of information: what you provide directly, and what our system records automatically.

Information You Provide

  • Full name and date of birth
  • Mobile phone number and email address
  • Payment method details (bKash/Nagad number)
  • National ID or passport number (for verification purposes)
  • Information provided when contacting support

Automatically collected data

Data TypePurpose
IP addressSecurity & Fraud Prevention
Device type and operating systemService Quality Improvement
Browser informationImproving your experience
Login and logout timestampsAccount security
Betting HistoryService Delivery & Reporting
Transaction HistoryFinancial record retention

We will never ask for your bank PIN, payment app password, or any other sensitive financial credentials. If anyone requests this information, please notify our support team immediately.

3How Your Information Is Used

365casino uses the information collected from you for the following purposes:

  • Account Management: For registration, login, and identity verification
  • Service Delivery: To process betting, deposit, and withdrawal transactions
  • Customer Support: To address your issues and respond to your queries
  • Security: To prevent fraud and unauthorized access
  • Legal Obligations: To meet regulatory requirements
  • Contact: To send important updates and promotional offers
  • Analytics: To improve platform quality and user experience

You can opt out of promotional communications at any time. However, essential service-related communications will continue to be sent.

4How long your data is retained

365casino does not retain your data for longer than necessary. However, certain information must be kept for a specified period due to legal obligations.

Retention period

  • Account data: retained while the account is active and for 5 years after closure
  • Financial transaction records: 7 years (legal requirement)
  • KYC documents: 5 years after account closure
  • Support conversations: 2 years
  • Session logs and IP data: 1 year

After the applicable retention period, your data is automatically deleted or fully anonymized.

5When & With Whom Your Information Is Shared

365casino does not sell or unnecessarily share your personal data. However, there are specific circumstances where sharing may be required:

When & With Whom We Share Your Information

  • Payment Processors: To process deposits and withdrawals (only the necessary information)
  • Regulatory authority: To meet legal obligations
  • Security provider: For fraud prevention and cybersecurity purposes
  • Law enforcement agencies: When required by court order or legal investigation

Your information will not be shared with any third parties beyond the cases outlined above. All service providers we work with are required to uphold the same privacy standards.

6Cookies & Tracking Technologies

365casino uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of Cookies

  • Essential Cookies: Essential for login sessions and security
  • Functional cookies: To remember your preferences (such as language settings)
  • Analytics Cookies: To understand which parts of the site are used most

You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling certain essential cookies may affect website functionality.

7Your Right to Privacy

Every registered member of 365casino has the following rights regarding their personal data:

1

Right to access your data

You may request to view the information we hold about you.

2

Right to Rectification

You can request corrections to any inaccurate or outdated information.

3

Right to erasure

You may request deletion of your data, subject to certain conditions.

4

Right to restrict processing

In certain circumstances, you can request that the processing of your data be restricted.

5

Right to Data Portability

You can request a copy of your data in a convenient, portable format.

6

Right to Object

You can object to the use of your data for marketing or any other purposes.

8Children's privacy

365casino's services are strictly for users aged 18 and above. We do not knowingly collect personal information from children or minors.

If a parent or guardian believes their child has created an account on our platform, please contact support@365casino.im immediately. We will promptly close the account and delete all associated data.

9Third-Party Services

The 365casino website uses certain third-party services such as payment gateways and analytics tools. These services have their own privacy policies.

365casino is not responsible for the privacy practices of third parties. However, we only work with trusted, reputable providers who uphold data protection standards.

10Policy Updates

365casino may update this Privacy Policy from time to time. For significant changes, members will be notified by email at least 7 days in advance.

Continuing to use the platform after any changes means you accept the updated policy. Check the "Last Updated" date at the top of the page to confirm you're reading the latest version.

11Contact Us

If you have any questions about our Privacy Policy or wish to make a request regarding your personal data, please get in touch:

  • Email: support@365casino.im
  • Live Chat: Click the chat icon on the website
  • Response Time: Typically responded to within 24 hours

Requests to delete or correct your data will be processed within 30 days.

Privacy FAQs

No, 365casino never sells your personal data to third parties. Your information is used solely to provide services, ensure security, and meet legal obligations.

Yes, you can request account deletion at any time by emailing support@365casino.im. However, certain financial records may be retained for a specified period to meet legal obligations.

Yes, completely secure. We use 256-bit SSL encryption, and payment information is used solely to process transactions. We do not store your full bank or mobile wallet details.

Yes, every promotional email includes an "Unsubscribe" link at the bottom. You can click it at any time to stop receiving promotional communications. However, important account-related notifications will always be sent.

Yes, all your data is stored on secure servers that meet international standards. Protection is ensured through firewalls, access controls, and regular security audits.

Your data is safe — join now

Your privacy is our top priority at 365casino. Register today on a safe and trusted platform.

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