Legal Document

365casino Terms & Conditions – A Complete Guide for Members

Please read these terms and conditions carefully before creating an account at 365casino. We've written everything in plain, straightforward language so you can clearly understand each condition.

Last Updated: January 2026
18+
Age Restriction
Licensed
Written in Bengali
Fully Transparent

Summary of Key Terms

The most important highlights of 365casino's terms and conditions at a glance

Account Registration

Any Bangladeshi citizen aged 18 or above may open an account at 365casino. Each person is permitted to hold only one account.

Deposits & Withdrawals

Minimum deposit is ৳200. Account verification is required for withdrawals. Payments via bKash and Nagad are typically processed within 3–5 minutes.

Bonus Terms & Conditions

To withdraw bonus funds, you must meet the specified wagering requirements. Each bonus has its own terms, which are clearly stated in the bonus section.

Account Security

Keep your account password and login credentials confidential. 365casino will not be held responsible for any issues arising from sharing your details with a third party.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and collaborative betting are strictly prohibited. Any violation of these rules may result in account suspension.

Responsible Gaming

365casino believes in responsible gaming. Members can set their own spending limits or temporarily suspend their account.

1General Terms & Applicability

These Terms and Conditions form a legal agreement between 365casino (website: 365casino.im) and all its members. By creating an account or using the services of 365casino, you are considered to have fully accepted these Terms and Conditions.

365casino is an internationally licensed online betting and casino platform. We operate in accordance with international gaming regulatory standards and are committed to providing all members with fair and transparent service.

These terms and conditions are subject to change at any time. Members will be informed of any changes via email or platform notification.

These terms and conditions are originally published in Bengali. In the event of any conflict with a translation or version in another language, the Bengali version shall prevail.

2Account Registration & Eligibility

Age Restriction

To register at 365casino, you must be 18 years of age or older. Minors are strictly prohibited from opening an account or using the services. Providing false information during age verification will result in immediate account closure.

Single Account

Each individual may hold only one account. If a person opens multiple accounts, all of them will be suspended and the associated balances may be forfeited.

Accuracy of Registration Information

Providing accurate and truthful information at registration is mandatory. All details, including your name, mobile number, and date of birth, must be genuine. Accounts created with false information will not be permitted.

  • An active Bangladeshi mobile number is required
  • One phone number, one account
  • Contact support to update your information
  • A national ID may be required for account verification

3Deposit & Payment Methods

365casino currently accepts deposits via popular mobile wallet services in Bangladesh. Please ensure your account is fully verified before making a deposit.

Deposit Limits

  • Minimum Deposit: ৳200
  • Maximum daily deposit: set on an individual basis
  • Deposits are typically credited to your account instantly
  • If your deposit is delayed for any reason, please contact support

When making a deposit, use the correct account number and reference number. Providing incorrect details may delay the payment process.

Deposits from third parties are not accepted. You must use a payment method registered in your own name. Failure to comply may result in the deposit being cancelled.

4Withdrawal Policy

The withdrawal process at 365casino is simple and fast. However, certain conditions must be met, as detailed below.

Withdrawal Eligibility

  • The account must be fully verified (KYC completed)
  • Minimum Withdrawal Amount: ৳500
  • The deposit must be wagered at least once
  • Wagering requirements must be met before bonus balance can be withdrawn

Withdrawal Timeframe

Standard withdrawal requests are typically processed within 3–5 minutes. Larger withdrawals (above ৳50,000) may require up to an additional 24 hours for verification.

Withdrawals can only be made to the same payment method used for the deposit.

5Bonuses & Promotional Offers

365casino regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, and failure to comply with those terms may result in the bonus being forfeited.

Welcome Bonus

New members can receive a welcome bonus of up to 100% on their first deposit, up to a maximum of ৳5,000. To withdraw the bonus, the total bonus amount must be wagered 15 times.

General Bonus Terms

  • Wagering requirements must be met within 30 days of claiming the bonus
  • Both casino games and Sports Betting count toward wagering requirements
  • Multiple bonuses cannot be combined at the same time
  • Bonuses may only be used on real-money bets
  • Bonus funds cannot be withdrawn directly

Bonus abuse — such as claiming bonuses across multiple accounts or exploiting system vulnerabilities — is strictly prohibited.

6Betting Rules

All betting activities on 365casino are governed by the rules below. Please read them carefully before placing any bets.

Betting Limits

  • Minimum Bet: ৳10
  • Maximum Bet: Determined by event and market
  • Maximum winnings on a single event may be subject to a limit

Bet Cancellation & Refunds

If an event is cancelled or postponed, the bet will be voided and the staked amount will be refunded. If the event is cancelled after more than 50% of it has been completed, the score at that point may be used to determine the result.

Once a bet is confirmed in live betting, it generally cannot be cancelled. Please verify all details before placing your bet.

Odds Changes

The odds in effect at the time a bet is placed are considered final. Any odds changes after a bet is confirmed will not apply to that confirmed bet.

7Prohibited Activities

365casino is committed to maintaining a fair and secure environment. Any of the following activities are strictly prohibited, and immediate action will be taken against any violation.

  • Multiple Accounts: Multiple accounts by the same person are strictly prohibited
  • Fraud: Creating or operating an account using false information
  • Bonus Abuse: Exploiting system vulnerabilities to claim bonuses unfairly
  • Collaborative Betting: Coordinated betting across multiple accounts
  • Money Laundering: Transactions involving illegal funds are strictly prohibited
  • Hacking: Attempting to interfere with the platform's security systems
  • VPN Abuse: Accessing the platform via VPN from a restricted region

Violation of any of the above rules may result in permanent account closure and forfeiture of all balances.

8Account Suspension & Closure

365casino reserves the right to suspend or close any account at any time, particularly in cases of rule violations. Members may also close their own accounts at any time.

Closed by 365casino

365casino may suspend or close an account due to rule violations, suspected fraud, or regulatory requirements. The member will be notified by email in such cases.

Closed by Member

Any member may close their account by contacting support. Please withdraw any remaining balance before doing so. Once the account is closed, any bonus balance will be forfeited.

9Responsible Gaming

365casino is firmly committed to responsible gaming. Gaming is meant for entertainment, not as a solution to problems. If you feel your gaming habits are getting out of control, please seek help.

  • Set daily, weekly, or monthly deposit limits
  • Take a temporary or permanent break from your account
  • Use the self-exclusion feature
  • If you encounter any issues, please contact support

For more information, visit our Responsible Play View page.

10Privacy & Data Protection

365casino takes the protection of your personal data seriously. We never sell your information to third parties. Your data is used solely for service delivery, verification, and legal compliance purposes.

For more details, visit our Privacy Policy Read.

11Limitation of Liability

365casino is not liable for any losses arising from technical errors, server issues, or third-party failures. That said, we always strive to keep the platform stable and running smoothly.

  • 365casino is not responsible for bets lost due to internet disconnection
  • 365casino is not liable for any losses resulting from a member's own negligence
  • Bets may be voided if incorrect odds are displayed due to a technical error

12Policy on Changes to Terms

365casino reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, members will be notified at least 7 days in advance via email or platform notification.

Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. We recommend checking this page regularly.

For any questions or clarifications, contact us at support@365casino.im or reach us via live chat.

General Questions About the Rules

For example, if you receive a ৳1,000 bonus with a 15x wagering requirement, you will need to place a total of ৳15,000 in bets. Both Sports Bets and casino games count toward the wagering requirement.

No additional documents are required for standard withdrawals. However, for large first-time withdrawals (৳50,000+) or account verification purposes, a copy of your National ID or passport may be requested.

Once a bet is confirmed, it generally cannot be cancelled. Please review all details carefully before placing your bet. If you experience any issues due to a technical error, contact our support team.

If an account is closed for reasons other than a rule violation, the real-money balance will be refunded. However, any bonus balance and bonuses with unmet wagering requirements will be forfeited. If the closure is due to a rule violation, the entire balance may be forfeited.

For significant changes, members will be notified at least 7 days in advance via their registered email and platform notifications. The date of the latest update will also be visible at the top of this page.

Play Safely at 365casino

Done reading the Terms and Conditions? Register now and start betting on a platform you can trust.

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